Frequently Asked Questions

Look at our Portfolio and you will see why our customers keep coming back.

1. What is the first step in commissioning the design of a web site?
2. Once we contact Mystik Web Design, then what happens?
3. What happens if we occasionally need to make content changes?
4. We have a web site, but it is not doing much for us... can you help?
5. Once our web site is completed and uploaded to the the WWW, how do people find us?
6. What is the primary business or professional use of the WWW?
7. How much will a web site cost?
8. How long does it take to get a web site online?
9. How widely used is the Internet right now?
10. We have scanning equipment, so can we do our own graphic and photo scans?
11. Should we have our own domain name?
12. Our company is not located in your state.... will that be a problem?

Q 1. What is the first step in commissioning the design of a website?
Give some thought to what you want your web site to accomplish. Assess and prioritize the goals of placing your organization online. While there are many factors to consider, here are just a few of the questions you may want to answer...

Is it your intention to:

• Provide comprehensive/extensive information about your product or service?
• Directly sell products from your site?
• Reach new markets or clientele?
• Provide online "customer support" 24 hrs a day, 7 days a week?
• Post job opportunities?
• All of the above?

Once you have a pretty good idea what you want, then contact us by email or by calling 619-249-5011 to begin discussing how our expertise can fulfill your vision.

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Q 2. Once we contact Mystik Web Design, then what happens?
First, we will discuss what your primary objectives are and then we'll determine what will fulfill those goals. Once you indicate to us how extensive a site you want, we will take all that information to collaborate in creating a content outline that will guide the custom design process. Your opinions and ideas are incorporated into every aspect of this outline.

With the resources gathered and the project outline clearly defined, we will take what we learned from our ongoing discussions to create for you a dynamic WWW presence that reflects your organization's identity, providing for each visitor an impressive and inviting online atmosphere.

When the initial design process is complete, we carefully review each individual web page to be certain the presentation is both accurate and attractively portrayed.

Your completed site is uploaded to the server in a "hidden" directory for your final approval. Any changes you want can be made at this time. Upon your authorization, it is then published on the web for public viewing.

Finally, we are will list your site in several search engines and will assist you in developing the best web site promotion strategy.

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Q 3. What happens if we occasionally need to make content changes?
This is what is referred to as "web site maintenance." You can either outsource the job to us to make the changes for you on an "as needed" basis, or you have the option to make those changes yourself if you have the necessary equipment and expertise.

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Q 4. We have a web site, but it is not doing much for us... can you help?
Makeovers are one of our specialties. Always remember, your web site is a "window through which the world will view you," so making it as professional looking as possible presents your organization in the best possible light.

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Q 5. Once our web site is completed and uploaded to the the WWW, how do people find us?
It is well documented that most people who visit a commercial or professional site are doing so intentionally because they either intend to buy something (from you or from someone else in your field) or because they are looking for specific information.

So first of all, for you to attract visitors to your site, you must thoroughly integrate your web address (URL) into your overall marketing / public relations plan.

Secondly, your site's URL will be registered with the major search engines, so anyone looking specifically for you or even for just someone in your field will have the opportunity to get your web address.

If you really want to seriously promote your site, you can buy advertising banners at other sites that have already established a lot of daily traffic.

Finally, you can make arrangements for "reciprocal linkage." This means your URL is made available on someone else's site, and their URL is listed on your site, so you each can benefit from the combined group of visitors. The more reciprocal links, the greater the opportunity for new visitors.

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Q 6. What is the primary business or professional use of the WWW?
Access to information. People using the Internet to visit business and professional web sites primarily want solid information and they want to find that information in a minimum of time, without having to aimlessly wander from page to page. Thus the need for logical and consistent navigation.

In addition, people using the web very often want to communicate, possibly be entertained, and increasingly (when visiting a commercial site) they want to make a purchase. A well designed web site will take each of these features into account.

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Q 7. How much will a web site cost?
You should expect a hosting service to charge a minimum of $50 per year; your domain name will be at least $8 per year; and your design fees will depend on the extent of your web site requirements.

A simple three to five web page site can be as little as $500 (this is not a yearly charge, rather, is a one time charge only), whereas a more complex web site would be priced accordingly. The key is to consider what you want your web site to do for your organization, and realistically determine how much you can budget over a 12 month period. Most importantly, whenever you consider pricing always remember two things:

We all know that in the professional world, first impressions matter. This is especially true on the World Wide Web, where many of your visitors may never meet you in person. As your "window to the world," the better your web site looks, the better you will look. A professional looking site will enhance your professional credibility... it's that simple.

You can always expand your site as the need arises. It is much better to start off with a really strong looking smaller site which can be expanded gradually, then allocate any additional money in your budget for adequate site promotion. We design all our sites to be scalable... as you grow, your web site will grow with you.

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Q 8. How long does it take to get a new web site online?
Again, this depends on how extensive your web site is, and also on how quickly the necessary content materials can be gathered. We will guide you through the process of assembling your text and graphics, then will construct your site based on what you provide.The quicker we receive your packet of graphics and text materials, the quicker we can begin the design process. Generally speaking, you should realistically expect a mid-sized site to take approximately a month to get online once we receive these materials from you. We will give you a pretty accurate completion date once we have the chance to review everything you send.

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Q 9. How widely used is the Internet right now?
It is used by millions of people every day and everywhere...

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Q 10. We have scanning equipment, so can we do our own graphic scans?
You are certainly welcomed to save some money by doing your own scanning. However, it is essential that this scanning be done correctly for the web, otherwise, your efforts will not be usable.

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Q 11. Should we have our own domain name?
There are two primarily reasons why it is a good idea to secure your own domain, ie:
http://www.yourname.com/

First, with your own domain name you can switch Internet Service Providers (ISP's) at will and still retain the same unique Internet web site address (URL) and email address you use in all your literature and advertising. Secondly, it is easier for customers and clients to remember your URL if the spelling of your domain name refers in some way to your organization.

If you don't already have a domain name reserved, Mystik Web Design can assist you in getting one.

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Q 12. Our company is not located in your state.... will that be a problem?
Absolutely not. The Internet is without boundaries, and therefore you can have your site designed here in California, have it hosted in another part of the country and access it locally in your area.

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If you'd like to discuss a custom designed web site or a revitalization of your existing site, please contact Mystik Web Design.